We aim to deliver your item(s) as quickly and efficiently as we can.
VMS Department Store packages are sent out via Yodel 24 (Next Day), Yodel 48 (2 Day) or Parcelforce 24 (Next Day) at the customers choice of service. European and International orders are sent out via Fedex International service.
The following list is a guide to delivery costs and times :
UK – Yodel Next Day – £4.95 (All orders over £75 are entitled to free Next Day delivery)
UK – Yodel 2 Day – £3.85
UK - Parcelforce Next Day - £6.50
Ireland – Fedex 3-5 days £14.99 (All orders over £100 are entitled to free delivery)
Europe – Fedex 3-5 days £14.99 (All orders over £100 are entitled to free delivery)
International - Fedex 2-11 days £16.99
Please be aware that orders made outside the UK might be subject to the receivers country duties, taxes and customs charges which will be the customer's responsibility to pay when the couriers get in touch.
DELIVERY TIME INFORMATION:
The cut off point for next day delivery is 2pm. This means that for example: if you order after 2pm on Monday and select next day delivery your order will be delivered on Wednesday. This is because the courier we use collects between 2-4pm so we use this cut off point to give ourselves time to process and package all orders received before this time.
Equally, if you order after 2pm on a Friday, your order will not be packaged until at least Monday and therefore the order will be delivered on Tuesday. The same applies to orders made on Saturday and Sunday as our working week is Monday-Friday.